Privacy Policy

At Earthmat, your privacy is our top priority. We are committed to safeguarding the personal information you share with us. Your username, password, and other sensitive details will be stored securely on our protected servers. Whenever you provide us with your credit card or payment information, we ensure that it is encrypted for additional security. We understand that privacy and financial security are critical concerns, and we promise to protect your personal information at all times. We will never sell or share your details with any third party without your consent.

We only collect personal information when you voluntarily provide it to us. It’s important to keep your details up to date, especially if you’re ordering products that require delivery.

Information Collection

To provide you with our services, we may need to collect specific details from you, including:

• Placing an order
• Providing feedback
• Requesting a quote

The personal information you may provide includes your name, email address, delivery address, and contact number. We use this information to process orders, provide customer service, and communicate with you about your order status.

How We Use Your Information

We may use the information you provide for the following purposes:

• To fulfill your order: This includes shipping the product to your address and updating you about the delivery status.
• For communication: We may contact you via email or post about promotions, news, and offers that may interest you.
• Website updates: If there are changes in how our website operates or if we update our Terms of Service, we will notify you.

If, at any point, you no longer wish to receive promotional messages from us, simply contact us via email to opt out.

Third-Party Services

Payments on our website are processed by a third-party payment gateway that adheres to the Privacy Policy Act of India. We have a strict non-disclosure agreement with our payment processors, and they are certified to securely handle your payment information.

We will never share your personal details with any outside company for mailing or marketing purposes.

Retention of Personal Information

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. If you wish to have your personal data deleted, please contact us, and we will comply with your request, except where we need to retain the information to fulfill an order or respond to a query.

Data Security

We take all reasonable precautions to secure any personal information we hold about you and ensure that it is accurate and up-to-date. However, we are not responsible for any unauthorized access to your personal information resulting from security breaches outside our control.

Disclosure of Information

We will not release your personal information to external parties without your consent unless:

1. It is required by law.
2. It is necessary to disclose the information under the Privacy Act.
3. It is outsourced to a third-party contractor for functions like data storage, server hosting, or mailing services.

Cookies

We may use cookies to enhance your experience on our website. Cookies help us recognize you as a returning visitor and improve your browsing experience by remembering your preferences. We may also use cookies to tailor offers or marketing material that might be of interest to you.

Linked Websites

Our website may contain links to third-party websites. Please note that Earthmat is not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing any personal information.

Disclaimer

Earthmat is not liable for any loss or damage incurred by the use of our website or any linked websites. This includes but is not limited to, any damage caused by viruses or technical issues that may affect your computer system.

Website Content

All content on the Earthmat website, including images and text, is copyrighted and owned by Earthmat. We strive to display product colors as accurately as possible, but the actual color you see on your screen may differ depending on your device’s settings. We cannot guarantee that the color you see will exactly match the product upon delivery.

Modification of Terms and Conditions

Earthmat reserves the right to modify its Terms and Conditions at any time without prior notice. Please review the Privacy Policy and Terms of Service regularly to stay informed of any changes.